What is Personal Information?
Personal information is any information that identifies an individual, such as name, address, phone number, email address, date of birth, or any other information that can be used to identify an individual.
Collection of Personal Information We collect personal information in various ways, including when you:
Contact us via email, phone or through our website;
Engage with us on social media;
Make a booking with us;
Complete a survey or feedback form;
Subscribe to our mailing list.
The personal information we collect may include your name, contact details, event date, and event location.
Use of Personal Information
We use your personal information to provide you with the services you have requested, including:
To process and manage your bookings and orders;
To communicate with you about your bookings and orders;
To send you promotional and marketing material;
To personalise and improve our services.
Disclosure of Personal Information
We may disclose your personal information to:
Third-party service providers, such as delivery companies, who assist us in providing our services;
Other companies within our group of companies;
Government bodies, such as law enforcement agencies, as required by law.
We do not sell, rent, or trade your personal information to third parties.
Storage of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. We store personal information in secure databases and files, and restrict access to personal information to authorised personnel only.
Access to and Correction of Personal Information
You may request access to the personal information we hold about you, and request corrections to that information. To make a request, please contact us using the details provided below.
If you have subscribed to our mailing list, we will send you promotional and marketing material from time to time. You may opt-out of receiving these communications at any time by using the unsubscribe link in our emails or by contacting us using the details provided below.